Membership terms

Your service provider

OÜ Efesos, registration number 12968451, trading as Easy Estonian. Business address: Läänemere tee 7-32, Tallinn, Estonia.

Email: info@easyestonian.ee · Phone: +372 5620 6970.

What membership includes

Personal access to the Keelemängud collection of Estonian learning games and stories while your membership is active. This games subscription does not include private lessons, examination entry or a guaranteed learning result. Current Easy Estonian lesson students may receive complimentary access using a personal code; that access depends on their eligibility as current students.

You need an internet connection, a current browser with JavaScript, and a verified email account for membership. Audio activities require sound. Browser features and voices can vary by device. Browser progress and drawings may remain on that device and are not guaranteed to sync.

Price and renewal

The advertised membership price is €4.99 per month. Check the total shown by Stripe before confirming payment. Payment is taken at purchase and monthly thereafter until you cancel. There is no fixed minimum commitment beyond the monthly billing period. The free browser trial lasts 10 minutes total across all games and stories and does not automatically become a paid subscription.

Sign in using your own email, choose membership, review these terms and the payment summary, then confirm the recurring payment on Stripe. Access is activated after payment is confirmed. Keep your Stripe payment confirmation.

Cancel future renewals

Sign in, open Membership and choose “Manage subscription” to access Stripe subscription management. Cancel before the next renewal to prevent another charge. If you cannot access the portal, email info@easyestonian.ee for help. Cancelling renewals and withdrawing from the initial purchase are different requests. Your statutory rights are unaffected.

Withdrawal and refunds

You may withdraw from your initial membership purchase within 14 days of concluding the contract, without giving a reason. We do not rely on playing a game as a waiver of that right. Notify OÜ Efesos at info@easyestonian.ee, identifying your account email and purchase date, and clearly stating that you withdraw. We will refund payments for the withdrawn purchase within 14 days of receiving your notice, using the original payment method unless agreed otherwise, without a refund fee. Access for that purchase ends when withdrawal is processed.

You may use this model notice, but it is not compulsory: “To OÜ Efesos, Läänemere tee 7-32, Tallinn, Estonia, info@easyestonian.ee: I hereby withdraw from my Keelemängud membership contract concluded on [date]. Name: [name]. Account email: [email]. Address: [address]. Date: [date].”

Outside this period, cancelling future renewals does not automatically refund earlier charges. Rights to remedies for a defective or unavailable service remain unaffected.

Support and complaints

Send complaints to info@easyestonian.ee with your account email, the problem and the remedy requested. We will respond in writing within 15 days; if more time is needed, we will explain why and provide an expected response date. Consumers may seek applicable remedies for a service that does not conform to the contract. If unresolved, you may contact Estonia’s Consumer Disputes Committee through TTJA, or your local European Consumer Centre for a cross-border dispute.

Using your account

Keep sign-in details and student codes private. Do not share paid access, redistribute the collection or interfere with the service. Contact us if you believe access has been suspended by mistake. Features may be maintained or updated; mandatory consumer rights and remedies continue to apply.

Estonian law applies, without removing mandatory protections available to consumers in their country of residence. Read our Privacy & cookies notice for personal data handling.